The Springfield 311 phone app is a simple, yet powerful tool that is designed to simplify and enhance public participation by putting accessibility, information, and reporting functionality in the palm of your hand.
With this tool, citizens can report a variety of public problems (e.g. potholes, broken street lamps, vandalism, fly dumping, etc.), get immediate access to government officials via e-mail or telephone, and quickly and conveniently look up addresses, hours of operation, phone numbers, and other general information.